Accounts Payable Analyst


What You'll Do

Currently we are looking for an Accounts Payable Analyst to join our ArcBest team. The Accounts Payable Analyst will work with the Manager of Accounts Payable to ensure timely and accurate processing of invoices paid by ArcBest. Employees in this position will review carrier invoice exceptions, verify document discrepancies, and audit payment accuracy. They will review daily payable reports, and meet time specific deadlines to ensure accuracy and efficiency in the invoice approval process. The ideal candidate will be an analytical thinker who instinctively finds creative solutions to improve performance, while providing the highest level of customer service to both internal customers and ArcBest partners. This will ensure payments are issued in a timely manner and that any invoice exceptions are correctly identified and properly notated in the system.

Your contributions may include the following:

  • Recover overpayments
  • Resolve aged payables
  • Handle past due and balance due invoices
  • Contact carriers or other employees to secure documents and information needed
  • Indexing items in the AP data entry queue
  • Using the service plan to locate pro numbers for invoices that do not have correct pro reference
  • Entering approved wire transfer information
  • Handle various daily and monthly exception reports
  • Communicate interactively with carriers and account managers through phone calls and emails to resolve inquiries concerning carrier payments.
  • Work and contribute in a team setting to accomplish overall corporation, department, and individual goals.
  • Review vendor invoice exceptions including discrepancies in amount charged, paperwork accuracy, and vendor address.
  • The primary goal of this position is to develop innovative ways for payment processing that will enable ArcBest subsidiaries to operate more efficiently and effectively to execute their business goals.
  • Recover payments made in error
  • Handle quote revisions to update receivable and payable information
  • Maintain a positive attitude and high level of customer service with both internal and external customers
  • Work in a team setting to accomplish department goals

As an Accounts Payable Analyst, you will be a member of the Accounts Payable team within Financial Services. Your work hours will be Monday - Friday, 8:00am to 5:00pm, with occasional irregular hours depending upon workload.

Ready to apply? Please be sure to meet the following requirements:

  • Bachelor's degree, preferred. 
  • Experience in communication with customers relating to payments, with excellent verbal and written communication skills, preferred.
  • Proficiency in Microsoft Excel with excellent ten key skills, preferred.

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

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